DELIVERY

Delivery Information

UK Shipping
Small items within the UK are shipped via Royal Mail first class, with an expected delivery time of up to 5 days.
for larger packages we ship via DHL Courier service.

Receiving orders at destination
Orders can either be shipped to the registered cardholder’s address, or to an alternative delivery address.
Please note, if goods are required to be left because nobody is there to receive them, a note will need to be left visible to the delivery driver. Request to leave goods un-signed for will be left entirely at the customers own risk. Claims for good not received under these circumstances will not be considered. If goods are returned to us due to nobody being in to receive them, a delivery charge will be made to cover our cost of re-delivery.  

Shipping by post.
In an effort to keep shipping costs as low as possible, small lower value orders may be sent by post. Please be aware that this is a basic postal service and does not have any tracking facilities. We are not able to investigate the non-arrival of orders in these circumstances, and we cannot be help responsible for orders that are lost in the postal system or that do not arrive. If you would prefer a tracked service please select a Courier shipping method and not the postal option when checking out during the order process.